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We strive to deliver products purchased from JewelsForum in excellent condition and in the fastest time possible. An exclusive Jewels Forum packaging is provided along with the product delivered to you.
1) What are the shipping charges on JewelsForum products?
JewelsForum offers free shipping within India on all products irrespective of the place of delivery and the price of product
2) How do I check the status of my order?
Once your order is dispatched, we will send you a mail with the tracking ID and tracking link details for you to keep a track of the order. You can also reach out to our customer helpline number 9051455557 or email us @ firstname.lastname@example.org in order to track your order. The order status is updated within 24 hours from the time of dispatch. Please feel free to call our customer care for any other queries.
3) How can I find out if JewelsForum.com delivers to my PIN Code?
You can find out if JewelsForum.com delivers to your PIN Code using the courier serviceability tool located on the right side on all product detail pages. Please enter your PIN code into the tool see if the pin code entered is eligible for delivery and also whether cash on delivery is possible.
The PIN codes serviced by us are frequently updated, so if we do not deliver to your PIN code today, please come back and check to see if this has changed.
4) Are the products insured ?
We insure the jewellery until it is signed for at the address you have given us for delivery.
5) How long does it take for an order to be delivered to me?
We deliver most of our orders within 14 days from the order date. You can find out how long we will need to deliver your order in every product detail page.
6) How are orders placed on JewelsForum.com delivered to me?
All orders placed on JewelsForum.com are dispatched through our courier partners such as Sequel Logistics, Blue Dart etc. We do not use Speed Post to deliver orders placed on JewelsForum.com.
7) Can someone else receive my delivery ?
Yes they can. The delivery person will call you before the delivery to ensure the timing and your presence. You can instruct him on the details of the recipient of the courier.